BT9 Solutions, LLC – Privacy Policy
Effective Date: February 27, 2026
BT9 Solutions, LLC (“Company,” “we,” “us,” or “our”) operates the website bt9solutions.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.
By accessing or using our Website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Billing address
- Account login information
- Payment details (processed securely by Stripe)
B. Uploaded Documents
If you purchase career-related services, you may upload documents such as:
- Resumes
- Cover letters
- Career assessments
- Supporting documents
These documents may contain personal information including employment history, education history, certifications, references, and contact details.
By uploading documents, you consent to our processing of that information in accordance with this policy.
C. Payment Information
Payments are processed securely through Stripe. We do not store full credit card numbers on our servers. Payment data is handled in accordance with Stripe’s privacy and security standards.
D. Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral sources
We use:
- Google reCAPTCHA to prevent spam and abuse
- Cloudflare for website security and traffic filtering
- Cookies and similar tracking technologies
Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
2. How We Use Your Information
We may use collected information to:
- Provide career, financial education, and technology support services
- Process payments
- Deliver digital products
- Respond to inquiries
- Send service-related emails
- Send marketing emails (if opted in)
- Improve our Website and services
- Prevent fraud and abuse
- Comply with legal obligations
3. Use of Artificial Intelligence
BT9 Solutions uses AI-powered tools to assist in generating resumes, cover letters, financial materials, educational resources, and other digital content.
By submitting documents or information, you consent to:
- AI analysis of your content
- AI-assisted content generation
- Automated processing systems
We do not sell your uploaded resumes or personal documents.
4. Email Marketing
We use MailerLite to manage email communications.
If you subscribe to our email list, your information will be stored and processed by MailerLite in accordance with their privacy policy. You may unsubscribe at any time using the link in our emails.
5. Sharing of Information
We may share information with trusted third parties, including:
- Stripe (payment processing)
- MailerLite (email services)
- Hosting providers
- Security providers (including Cloudflare)
- Analytics providers
- Legal or regulatory authorities when required
We do not sell personal information.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
You may request deletion of your data, subject to legal or operational requirements.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Request data portability
To exercise these rights, contact us at:
9. Canadian Users
If you are located in Canada, you have rights under applicable privacy laws including PIPEDA.
Canadian users may request:
- Access to personal information
- Correction of inaccurate data
- Information regarding how data is processed
Requests may be submitted to:
10. Minors
Our services are not directed to children under 13.
Individuals under 18 must obtain consent from a parent or legal guardian before purchasing services or submitting personal information.
If we learn that personal information has been collected from a child under 13 without parental consent, we will take reasonable steps to delete that information.
11. Cookies
We use cookies and similar tracking technologies to:
- Improve user experience
- Analyze traffic
- Enhance security
- Support marketing efforts
Users may control cookie settings through their browser.
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Continued use of our Website after changes indicates acceptance of the updated policy.
14. Contact Information
If you have questions regarding this Privacy Policy, contact:
BT9 Solutions, LLC
Email: [email protected]
Website: bt9solutions.com